Search for "AlcorMP" followed by your controller part number (e.g., "AlcorMP AU6989").
You are using an older version of the MPTool. Look for a "New Style" (ALCOR_U2_MP) version of the software. alcor micro unknown fa00 - f w 3613
Most FA00 errors can be fixed by the "Optimized Capacity" or "Default" settings. Start: Click the "Start" (S) button. Search for "AlcorMP" followed by your controller part
If the tool doesn't see your drive, go to "Setup" and ensure the VID/PID matches what you found in Step 1. alcor micro unknown fa00 - f w 3613