Dutch Bros Employee Handbook Top File

The handbook outlines three non-negotiable core values that must work in harmony to achieve what the company calls the :

Access to exclusive "Dutch Wear" merchandise and a 30% discount on online purchases and drinkware.

Employees are instructed to leave bad attitudes, gossip, and personal worries "at the doorstep" to ensure a positive environment for coworkers and customers. dutch bros employee handbook top

Perfecting every handcrafted drink by hand, focusing on specific details like "Shots, Steam, Syrup, and Smile".

Moving quickly and serving with urgency so customers can get back to their lives. The handbook outlines three non-negotiable core values that

The handbook emphasizes personal expression and community impact:

Employees 18 or older can join a 401(k) plan, with a company match of up to 4% after meeting service milestones. Moving quickly and serving with urgency so customers

Full-time staff receive medical, dental, and vision coverage, while all employees have access to an Employee Assistance Program (EAP) for mental health and financial guidance. Cultural Standards and Expectations

After one year of service (averaging at least 15 hours/week), employees can access up to $5,250/year for education.

The and its accompanying "Mafia Manifesto" serve as the foundational guides for the company's "Broistas" and staff. Unlike typical corporate manuals, these documents focus heavily on maintaining a high-energy, people-first culture known as "Dutch Luv" . Core Values: The "Trifecta"