If you are locked out or cannot remember the password you created during installation, this comprehensive guide will walk you through how to reset it and how to manage your Genetec credentials securely. Understanding Genetec Config Tool Credentials
If the executable is not available, the Admin password can be reset by executing a script against the Security Center Directory database via SQL Server Management Studio (SSMS). genetec config tool default password
If you leave this blank or forget what was entered, you cannot look up a "backdoor" default password. You must reset it. How to Reset the Genetec Config Tool Admin Password If you are locked out or cannot remember
The setup wizard asks you to define the password for the primary administrator account. You must reset it
Once the script is executed, you can log in with the Admin username and the temporary password (or no password), and immediately create a new secure password. Default Passwords for Connected Hardware
When you install Genetec Security Center for the first time, the system prompts you to create a custom password for the default user account. Genetec does not ship its software with a universal, hardcoded factory default password for the Config Tool to ensure system security.