Optional add-on that must be purchased during the regular warranty period. Important Warranty Conditions
: If you haven't already, use the Product Registration tool in the service center. This ensures your warranty period is correctly recorded and grants access to full support services.
You can verify your coverage and manage your assets through the following steps: infortrend warranty check
: Business-critical environments can upgrade to Advanced Warranty options, which include Advanced RMA Replacement (FRU) and 24x7 on-site support .
: If your hardware requires repair, you must first obtain a Return Material Authorization (RMA) number via the service portal. You can track current repairs using the RMA Progress tool . Optional add-on that must be purchased during the
Coverage for the physical media and published specifications. Limited warranty specifically for the EonAI line. Extended Warranty
To check your , you must typically provide your product's Serial Number or Service ID through the official Infortrend Service Center . Most Infortrend hardware comes with a standard three-year hardware limited warranty . How to Check Your Infortrend Warranty You can verify your coverage and manage your
: For specific status inquiries, you can create a new support ticket by entering your storage Serial Number or Service ID. Overview of Warranty Terms Coverage Type Standard Hardware Covers defects in materials and workmanship. Batteries Specifically for battery modules in storage systems. Software Media