The Auth::LDAP plugin allows agents and clients to log in using their existing Active Directory credentials. 3. Audit Trail
Use the Storage::S3 or Storage::Fs plugins to move attachments to the cloud or a specific file system directory. 2. Authentication Plugins (LDAP/AD)
Automate repetitive tasks like ticket routing or notifications. osticket plugins
Connect with CRM, ERP, or communication tools.
osTicket is a fantastic foundation, but are what make it a professional-grade support solution. By offloading storage, integrating with chat tools, and securing your logins, you create a better experience for your agents and your customers alike. The Auth::LDAP plugin allows agents and clients to
The Audit Trail plugin tracks every single action taken by agents, providing a transparent history for compliance and management. Top Community Plugins to Level Up
Security is paramount, especially if your help desk handles sensitive customer data. osTicket is a fantastic foundation, but are what
Before upgrading osTicket to a new version, check if your essential plugins are compatible.
Supercharging Your Help Desk: The Ultimate Guide to osTicket Plugins
Log in to your osTicket Staff Control Panel. Navigate to Manage > Plugins and click "Install New Plugin."
The Auth::LDAP plugin allows agents and clients to log in using their existing Active Directory credentials. 3. Audit Trail
Use the Storage::S3 or Storage::Fs plugins to move attachments to the cloud or a specific file system directory. 2. Authentication Plugins (LDAP/AD)
Automate repetitive tasks like ticket routing or notifications.
Connect with CRM, ERP, or communication tools.
osTicket is a fantastic foundation, but are what make it a professional-grade support solution. By offloading storage, integrating with chat tools, and securing your logins, you create a better experience for your agents and your customers alike.
The Audit Trail plugin tracks every single action taken by agents, providing a transparent history for compliance and management. Top Community Plugins to Level Up
Security is paramount, especially if your help desk handles sensitive customer data.
Before upgrading osTicket to a new version, check if your essential plugins are compatible.
Supercharging Your Help Desk: The Ultimate Guide to osTicket Plugins
Log in to your osTicket Staff Control Panel. Navigate to Manage > Plugins and click "Install New Plugin."