: Select "SecuGen" as the device and "Hamster Pro 20" (or your specific model).
For devices like the SecuGen Hamster Pro 20 (HU20) , registration typically happens when the device is connected to the internet and the RD Service software is running. If automatic registration fails, manual steps are required. 1. Manual Registration for Indian Residents
If you purchased your device outside of India, the standard online form might not work. secugen device registration
: Registration usually takes 1-2 working days to process. 2. Registration for Non-India Residents (NRIs)
If your device is not automatically recognized, follow these steps: : Select "SecuGen" as the device and "Hamster
: Find the serial number on the base or rear of the device and enter it into the form.
: Go to the SecuGen India Online Registration page. Installation and Setup Guide
To ensure successful registration, you must have the correct drivers and software installed on your operating system. Drivers - SecuGen
: Send your purchase invoice and a photograph of the device's serial number to rdsupport@secugenindia.com .
: Alternatively, contact SecuGen India via WhatsApp at +91-9082495805 with the same details. Installation and Setup Guide
Copyright © 2026 Small Industries Development Bank of India (SIDBI). All rights reserved
Last Updated: 28-04-2026