Autodata relies on third-party drivers (usually SafeNet or Thales Sentinel) to verify the dongle. Go to the (Win + X).
Plug the dongle into a (preferably a USB 2.0 port on the back of the motherboard if using a desktop).
Wait for the "Device is ready" notification before launching Autodata. 2. Update Sentinel/HASP Drivers Autodata relies on third-party drivers (usually SafeNet or
Sometimes the software "remembers" an old hardware configuration.
The physical port isn't providing enough power or data throughput to initialize the dongle. Step-by-Step Solutions 1. The "Power Cycle" for Dongles Wait for the "Device is ready" notification before
In many cases, deleting the temporary "Hardware ID" log files in the Autodata installation folder and relaunching as will force the software to rescan the hardware. 4. Address "Hot" Fixes and Emulators
How to Fix "The Hardware Information Does Not Match With Your Dongle" in Autodata The physical port isn't providing enough power or
Alternatively, download the latest from the official Thales website. 3. Clear Registry Mismatches
Most "hardware mismatch" issues are solved by simply reinstalling the or switching USB ports. However, if you are using an official subscription, the quickest path to a resolution is contacting Autodata support to have them reset your license key for your new hardware configuration.