: Check your C:\Program Files or C:\Program Files (x86) folder for a folder named webrec . If it exists, the installation was successful. Troubleshooting Common Issues

If the automatic prompt does not work, you can install the file manually:

: Company PCs often have policies preventing the auto-installation of .cab files. Manual installation usually bypasses these restrictions.

: In the "Security" tab, select Custom level... and ensure that "Download unsigned ActiveX controls" and "Initialize and script ActiveX controls not marked as safe for scripting" are set to Prompt . 2. Download the File Navigate to your DVR's IP address or web portal.

Since webrec.cab is an older technology, it works best (and often exclusively) in Internet Explorer or "IE Mode" in Microsoft Edge .

: If the plugin is installed but you still can't see video, try adding the site to your Trusted Sites list again or updating your DVR's firmware.